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WHO WE ARE
Our website address is: https://smartbuytends.com and we are a dynamic Marketplace dedicated to bringing the best of the internet into one place.
Our privacy policy outlines how we collect, use, and protect your personal data. As an online Market Place, we dedicate ourselves to bringing you the best products all in one place. We understand the importance of saving you search time and finding great deals. Therefore, we carefully select the finest that the digital world has to offer. Our mission is to provide you with an efficient and high-quality shopping experience backed by exceptional customer service. We work closely with our suppliers and partners to ensure the utmost quality of our products without compromising the final price. Your satisfaction is our top priority.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
1. COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
2. MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
3. COOKIES
3.1 Comment Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies provide convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.
3.2 Login Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. These login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” will extend your login persistence for two weeks. Logging out of your account will remove the login cookies.
Editing or publishing an article will save an additional cookie in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
4. STORE INTERACTIONS
We track the stores and products you’ve viewed, your location, IP address, and browser type for purposes like estimating taxes and shipping. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password.
5. HOW WE USE YOUR DATA
We use your information for purposes such as:
- Sending you information about your account and orders.
- Responding to your requests, including refunds and complaints.
- Processing payments and preventing fraud.
- Setting up your account for our store.
- Complying with legal obligations such as calculating taxes.
- Improving our store offerings.
- Sending you marketing messages, if you choose to receive them.
6. DATA RETENTION
We store information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we store order information for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses. We will also store comments or reviews if you choose to leave them.
7. DATA SHARING AND SECURITY
We share information with third parties who help us provide our orders and store services to you, such as payment processors (e.g., PayPal). When processing payments, some of your data will be passed to the payment processor, including information required to process or support the payment.
8. PROTECTION OF PERSONAL INFORMATION BY DELIVERY DRIVERS
At SmartBuyTrends, we are committed to respecting and protecting the privacy of all our users. As part of our delivery services, delivery drivers will have limited access to the personal information necessary to complete the delivery, such as addresses and contact details.
Confidentiality Commitments:
- Limited Access: Delivery drivers will only have access to the information strictly necessary to carry out the delivery of products, such as the recipient’s name, address, and phone number.
- Exclusive Use: Personal data obtained by delivery drivers may only be used for delivery purposes and cannot be retained, shared, or used for any other purpose.
- Data Protection: Delivery drivers are required to follow SmartBuyTrends' security measures to protect the privacy and confidentiality of personal information. Any violation will be sanctioned in accordance with our privacy policy and the platform's terms and conditions.
- No Data Retention: Once the delivery is completed, delivery drivers will not retain the personal information of buyers or sellers, ensuring that such data is securely deleted or destroyed.
- Violation Reporting: Any suspected misuse or breach of confidentiality must be reported immediately to SmartBuyTrends Support for appropriate action.
9. YOUR DATA RIGHTS
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you, excluding any data we are obliged to keep for administrative, legal, or security purposes.
10. TEAM ACCESS TO DATA
Members of our team have access to the information you provide us. Administrators and Shop Managers can access order information like what was purchased, when it was purchased, and where it should be sent, as well as customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfill orders, process refunds, and support you.
11. CHANGES TO THIS POLICY
This Privacy Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
